Get Help
The NTS Service Desk can answer your questions about UA's IT services, help you troubleshoot,
report issues that you're seeing, and more.
Think a service might be broken? Check the page.
Support Hours of Operation
Semester Hours
Bunnell Building Room 231
1790 Tanana Loop, Fairbanks, Alaska
Chat and Remote support will be unavailable on May 11 and May 18. Email and phone support will remain available on those dates.
Monday-Friday: 7:30 AM - 7:30 PM
Saturday-Sunday: 10:00 AM - 6:00 PM
Other Campus Help Desks
Screen Share Instructions
When contacting the service desk, in order to troubleshoot your request, you may be asked to screen share with NTS technicians. Here are instructions:
Get Support
Call Service Desk
Phone: (907) 450-8300
Toll-free: (800) 478-8226
Fax: (907) 450-8312